Consultancy is a professional service employed to close the performance gap that a client faces ranging from the provision of a total solution to a specialist technical support. The consultants’ role is to assist their client without taking over the control of the problem. Good consultancy involves providing advice in such a way that it enhances the client’s ability to solve their future problems and challenges – empowerment – teach how to fish!

Why do organizations need consultants?

• - Perceived need for expertise/knowledge to deal with an existing situation.
• - Evaluation and assessment of what is happening.
• - Need for an outside/independent opinion.
• - Managing the introduction of change
• - Diagnosing & recommending action to deal with problems (conflicts, under-performance, poor morale, customer complaints, etc.